Details.
A confidential, voluntary and impartial process for navigating workplace conflict through collaborative problem solving, active listening and relationship rebuilding. Includes separate meetings, one-to-one coaching, a joint meeting, problem solving and action planning. Suitable for relationship breakdown, personality clashes, communication problems, perceived bullying, harassment or discrimination, and conflicts involving colleagues, managers, teams, unions and management. Available off-site or outside the normal work environment. The process may result in a written agreement, with confidentiality managed according to the parties' wishes.



