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If an error is made in the preparation of a Covered Tax Return, you may be entitled to reimbursement of penalties and interest imposed by the applicable tax authority during your lifetime, up to an aggregate limit of $20,000. Conditions, documentation requirements, exclusions, and claim deadlines apply. The guarantee does not cover additional taxes owed or reduction of a refund, and coverage is subject to prior payment in full of tax preparation fees. Most offices are independently owned and operated.