Details.
CNM is seeking a productive and enthusiastic Student Support Department administrator. The role requires excellent written and spoken English and Italian, a friendly and supportive manner by email and phone, good organisational skills, competence with Microsoft Office and Excel, and fast typing. Responsibilities include enrolling students and sending welcome emails, answering course and access queries, processing cancellations and deferrals, advising on costs relating to time out from courses, rescheduling students, supporting changes of specialism and new enrolment forms, issuing study confirmation letters and checking requests for additional study support. Benefits include a negotiable salary of £23,000 to £28,000 per year, free short courses, store discount, bike to work scheme, company parties, additional holiday with length of service and sick pay after the first year.