Details.
Take ownership of store operations, develop team members and support store growth. Responsibilities include training, supervising and appraising staff, managing rosters and attendance, maintaining health and safety compliance, managing cash deposits and financial records, meeting sales targets, overseeing stock control and orders, maintaining store cleanliness and equipment, responding to customer queries and complaints, preparing promotional materials, managing day-to-day food and beverage operations within budgeted guidelines, maintaining high customer service standards, establishing targets and procedures, liaising with regional managers, and supporting franchisee staff training. Experience in the fast food or beverage industry is preferred, and team lead experience is a minimum requirement. The role requires a passion for high standards of products and services and a willingness to succeed. Ongoing training and development are offered to help achieve career goals.