Details.
Gong cha Australia is seeking highly motivated and experienced store leaders to take ownership of store operations, develop team members and support store growth. Experience in the fast food or beverage industry is preferred, and team lead experience is a minimum requirement. The role requires a passion for delivering high standards of products and services and a willingness to succeed. Ongoing training and development are offered to support career goals. Responsibilities include staff training, supervision and performance reviews, roster and attendance management, health and safety compliance, cash and sales management, maintaining financial records, meeting sales targets, stock control and ordering, store cleaning and maintenance, handling customer queries and complaints, preparing promotional materials and displays, liaising with regional management, managing day-to-day food and beverage operations within budgeted guidelines, maintaining customer service standards, establishing targets and procedures, and supporting franchisee staff training.
