Details.
Gong cha is seeking highly motivated and experienced store leaders to take ownership of store operations, develop team members and support store growth. The role includes training, supervising and appraising staff, managing rosters and attendance, maintaining health and safety compliance, managing cash and sales records, maximising profitability, overseeing stock control and orders, maintaining store cleanliness and equipment, handling customer queries and complaints, preparing promotional materials, liaising with regional and operations managers, managing day-to-day food and beverage operations within budgeted guidelines, maintaining high customer service standards, establishing targets and procedures, and supporting franchisee staff training. Experience in the fast food or beverage industry is preferred, team lead experience is a minimum requirement, and applicants should have a passion for high standards of products and services and a willingness to succeed. Ongoing training and development is offered to help achieve career goals. The company is growing internationally, with a major expansion plan and development opportunities in Australia.
