Details.
Gong cha Australia is seeking highly motivated and experienced store leaders to take ownership of store operations, develop team members and support store growth. Experience in the fast food or beverage industry is preferred, and experience as a team lead is a minimum requirement. The role requires a passion for delivering high standards of products and services and a willingness to succeed. Ongoing training and development are offered to help achieve career goals. Responsibilities include training, supervising and appraising staff, managing rosters and attendance, ensuring health and safety compliance, managing cash and sales records, maximising profitability and meeting sales targets, overseeing stock control and orders, maintaining store cleanliness and equipment, handling customer queries and complaints, preparing promotional materials and displays, liaising with regional management, managing day-to-day food and beverage operations within budgeted guidelines, maintaining customer service standards, establishing targets and procedures, supporting franchisee staff training, and completing tasks directed by regional and operations managers. The business is growing internationally and has a major expansion plan with development opportunities in Australia.