Details.
Assist a wide variety of customers by providing the best solution for them and generating excitement around their new purchase. Provide a high standard of customer service in a fast paced retail environment, demonstrate a passion for technology and Apple products, develop product knowledge and new skill sets, communicate confidently with individuals and groups, meet targets and KPIs, manage and develop walk-in and business customer accounts, and use databases while maintaining accurate invoicing and balancing. Applicants should have good interpersonal communication skills, experience using Mac OSX and iOS across computers, iPads and iPhones, strong attention to detail, critical thinking and problem solving skills, and the ability to contribute to a team environment with shared goals. At least one year's experience in electronics retail or customer service is required. Three years' experience and experience in Electronics Retail, Apple Retail or the Apple Reseller Channel are highly desired. Availability of at least 25 hours per week, including weekends, and the right to work in Australia are required. Australian Retail Award rates apply.