Details.
Represent the outlet in day-to-day operational needs, ensure excellent customer service standards, serve, clear and prepare cakes and drinks, respond to customer enquiries and orders through email, phone calls and Instagram direct messages, support smooth outlet operations and staff scheduling, and manage stock inventory and revenue. Requirements include a five-day work week, availability on weekends and public holidays, excellent written and spoken communication skills, enthusiasm, responsibility, responsiveness, good interpersonal and customer service skills, the ability to work in a fast-paced environment, and an interest in building a long-term career with the company.