Details.
Oversees salon operations, customer satisfaction, employee schedules and performance, profitability, salon conditions, and supply inventories. Responsibilities include analyzing business performance, leading and coaching the team, ordering supplies, managing staffing levels, handling phones, emails, reviews, customer inquiries, schedules, transactions, close-out procedures, and light housekeeping. The role requires superior customer service, teamwork, enthusiasm, self-motivation, strong verbal communication, organizational skills, Microsoft Office knowledge, and flexibility to work evenings and weekends.