Details.
Manage the reception and lobby area as the face of DOGMA, welcoming customers and dogs. Coordinate calls, email inquiries, scheduling and team management, supervise and support staff, schedule shifts, provide timely customer service, handle complaints and customer requests, troubleshoot emergencies, monitor stock and order supplies, and ensure company policies and security requirements are met. Candidates should have proven experience as a front desk or reception manager at dog daycare facilities, experience with office machines, English proficiency, excellent communication and organizational skills, problem-solving abilities, and a high school diploma. Knowledge of G-suite, Google for Work and Petexec is a plus. Working with dogs requires strong people skills and extensive experience in this field. DOGMA offers a supportive team environment and a commission program for qualifying employees.