JobFull time

Patient Experience & Administrative Associate

at Cheryl Malina, MD | Ketamine Therapy | Spravato · New York City

Details.

Support front-office and administrative operations at the Northern New Jersey clinic. Duties include welcoming patients, managing check-in and check-out and payments, coordinating communication and scheduling, verifying insurance, tracking payments, answering patient calls, maintaining HIPAA-compliant records, and flagging operational needs. The role is full-time, in-office, onsite, with standard hours of 8:45 AM to 4:45 PM and occasional adjustments. Applicants should have 2 or more years of administrative or operations experience, strong communication skills, organization, problem-solving ability, familiarity with Salesforce, EMR systems, G-Suite, and Microsoft Office, and the ability to multitask in a fast-paced environment.

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