Details.
Dr David Jack's Clinics is seeking a Patient Co-ordinator to provide a personalised and luxury experience throughout each client's journey. The role is the first point of contact for clients and requires work within core hours of 10am to 6pm and every second Saturday. Applicants need previous receptionist, front of house or administrative experience, excellent written and verbal communication skills, experience handling sensitive and confidential information and data protection policies such as GDPR, strong customer service skills in a luxury setting, knowledge of aesthetics and skincare, and confidence using Microsoft Office Suite, Apple Mac, Google Workspace and CRM systems. Responsibilities include welcoming and supporting clients, managing diaries and administration, answering calls and emails, maintaining treatment and product knowledge, recommending products and services, managing petty cash and daily accounting, supporting doctors and aestheticians, managing stock, and supporting PR, marketing and clinic events, which may take place in the evenings or at weekends.