Details.
In Berlin, you will manage the daily business related to ATM availability, monitor ATMs, perform remote troubleshooting, document and categorise faults, coordinate ATM fault resolution throughout Germany, and act as the first point of contact for operational questions in the daily business. Requirements include completed commercial training, ideally initial experience in first or second line support or dispatching, decisiveness, responsibility, teamwork, willingness to learn, analytical and KPI-focused skills, very good MS Office and Excel skills, a good understanding of IT, a proactive, solution-oriented and efficient working style, strong problem-solving and multitasking skills, and preferably English. Benefits include a hybrid working model, company pension scheme, 29 days of holiday, employee discounts with partners such as Sixt and Travel, and a monthly voucher worth over 50 EUR redeemable with partners such as Rossmann and IKEA.