Details.
Berlin role responsible for the daily business concerning ATM availability, monitoring ATMs, remote troubleshooting, recording and categorising faults, handling and coordinating ATM faults throughout Germany, and acting as the first point of contact for operational questions. Requirements include a completed commercial qualification, ideally initial experience in first or second line support or dispatching, decisiveness, responsibility, teamwork, willingness to learn, analytical and KPI-focused skills, very good MS Office and Excel knowledge, a good basic understanding of IT, a proactive, solution-oriented and efficient approach, strong problem-solving and multitasking skills, and ideally English. Benefits include a hybrid working model, occupational pension provision, 29 vacation days, employee discounts, and a monthly voucher worth over EUR 50.