Details.
The role requires multilingual ability, strong communication skills, a caring approach, a passion for customer service, general reception skills, computer skills including email and fast typing, the ability to complete daily tasks, and proficiency in Microsoft Excel and Word. First aid certification is preferred. Duties include appointment scheduling, answering calls and voicemail, responding to emails, maintaining daily records, processing payments through HICAPS and EFTPOS, assisting doctors with paperwork, and preparing patient documents.