Details.

Part-time, Gadigal/Sydney-based role at Kaleido Health Centre. The Medical Receptionist is the first point of contact for clients and provides exceptional customer service and administrative support in an inclusive healthcare environment. Duties include greeting clients and visitors, answering phone enquiries, scheduling and managing appointments, processing billing and payments, transmitting Medicare and DVA claims, maintaining client records and confidentiality, supporting practitioners and staff, preparing consulting rooms, managing recalls and follow-up appointments, maintaining reception and waiting areas, and assisting with compliance, training and team coordination. Applicants should demonstrate commitment to high-quality, integrated, person-centred and LGBTQ+ inclusive care, excellent interpersonal and organisational skills, computer proficiency including Office 365, effective communication with diverse people, the ability to work independently and as part of a team, professionalism, confidentiality and Australian work rights. Previous general practice or medical experience, LGBTQ+ community lived experience, knowledge of LGBTQ+ health needs, Best Practice and HotDoc experience, medical terminology knowledge, relevant equipment competence and Medicare item number experience are desirable. The role offers a supportive working environment, salary packaging up to $35,000 gross-up value, and a competitive salary above award rates based on skills, qualifications and experience, plus superannuation and leave loading.