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Manager, Customer Success Enablement

at Antidote Health Plan · New York

Details.

The Manager, Customer Success Enablement leads Tier 4 Enablement functions responsible for workforce management, quality assurance, training, knowledge management, and operational readiness across Customer Success. The role owns the systems, programs, governance, and performance frameworks that enable frontline and operational teams to deliver consistent, compliant, and high-quality customer experiences.

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