Details.
Provide front-line, first-level IT support to students, faculty, and staff under the supervision of IT Specialists. Duties include ensuring lab equipment functions, installing computer hardware and software, troubleshooting computer, printer, hardware, and software problems, and providing helpdesk and backup support to IT personnel. Requirements include native or fluent spoken and written English, knowledge of Italian preferred, familiarity with Microsoft Windows and Mac client operating systems, working knowledge of computer hardware, Office 365, and TCP/IP networking, strong communication skills, flexibility for occasional evenings and weekends, and the ability to work under pressure and adapt to change. This is a fully on-site, one-year term contract with possible renewal, requiring valid EU working documents in Italy.