Details.
Entry level position with growth potential for motivated individuals who show a strong work ethic, attention to detail and a willingness to learn on the job. Responsibilities include dispatching elevator technicians, performing data entry, answering and directing inbound calls, assigning mechanics through the company’s field management system, communicating with customers and field technicians, completing general office tasks and filing, forwarding service requests by email, and tracking and reconciling technician time tickets and payroll records. Qualifications include previous experience in office administration or a related field, the ability to prioritize and multitask, the ability to work under pressure, excellent written and verbal communication skills, proficiency in Microsoft Excel, Outlook and Word, strong attention to detail, and strong organizational skills. Full-time availability is required, with flexibility to work days, evenings, weekends and holidays as needed. Benefits include 401(k), health insurance and paid time off. Work is performed in person in Long Island City, NY.