Details.
Guide families, support students, and create meaningful learning experiences across the student journey, including parent consultation and AI diagnostic reporting, trial lessons and enrolment, learning progress and parent communication, renewal, upsell and referral, and operational and campus support. The role requires excellent communication skills, with English and Mandarin preferred, a warm, patient, reliable and highly organised approach, strong attention to detail and problem-solving skills, a passion for education and family support, weekend availability, and an Employee Working With Children Check or the ability to obtain one. Experience in education, customer service or consulting is preferred. Benefits include a warm and inclusive professional team environment, competitive salary and performance bonuses, a clear promotion pathway to campus leadership, eligibility for an equity option pool at senior levels, and comprehensive training covering AI reporting, parent communication and service procedures.