Details.
Handle client enquiries via live chat, email, telephone and social media, provide high-level service, promote products and services, maintain client relationships, cooperate with other departments, monitor affiliate activities, research client background and industry information, and contribute to team targets. Requirements include a degree in a business-related field, client handling experience in financial services as a plus, excellent oral and written skills in native languages, English as a second language as a plus, multitasking and organisational ability, strong communication and interpersonal skills, and excellent computer literacy.