Details.
Support Striven customers with a professional, energized, customer-centric approach. Duties include providing software training, troubleshooting and escalating issues, confirming fixes, triaging and documenting requests, assisting with change requests, and helping with documentation fact-finding. Requirements include strong organizational, computer, communication, multitasking, and attention-to-detail skills, proficiency with Google and Microsoft applications, and familiarity with documents, spreadsheets, presentations, email, CRM, or ERP software. Preferred qualifications include an associate degree, business software experience, QuickBooks or Salesforce experience, and Excel skills.