Details.
Facilitate new cases, incoming calls, and applications. Maintain and develop client relationships, review incoming applications for accuracy and completeness, coordinate between clients, agents, and carrier partners to support timely application processing, and update the internal CRM system. Candidates must be able to pass the CoveredCA Admin Staff certification and background check. Previous insurance industry experience is preferred. Requirements include in-depth knowledge of Microsoft Word and Excel, strong time-management, phone, written and verbal communication skills, the ability to meet deadlines in a fast-paced environment, multitask, work as part of a team, and maintain excellent attendance and reliability. Bilingual English and Russian skills are required, with Spanish preferred. A high school diploma or equivalent or higher education and at least one year of experience in insurance or customer service are required. Insurance Center Helpline, Inc. is an Equal Employment Opportunity employer. The application process is online, and qualified candidates will be invited for an interview.