Details.
In this Berlin role, you are the first point of contact for customers, handle complaints by phone and email, provide comprehensive customer service, manage the daily business related to filling ATMs, document movements in databases and Excel, and coordinate service providers to ensure ATMs are filled promptly. Requirements include a completed commercial training, ideally initial experience in inside sales or customer support, strong service and customer orientation, very good MS Office knowledge, an independent and solution-oriented working style, strong teamwork and communication skills, and ideally very good English. Benefits include a hybrid working model, company pension scheme, 29 days of annual leave, employee discounts with partners such as Sixt and Travel, and a monthly voucher worth over 50 EUR redeemable with partners such as Rossmann and IKEA.