Details.
In Berlin, you will be the first point of contact for customers, handle complaints by phone and email, provide comprehensive customer service, manage the daily task of refilling ATMs, document movements in databases and Excel, and coordinate service providers to ensure ATMs are refilled promptly. The role requires completed commercial training, ideally initial experience in inside sales or customer support, strong service and customer orientation, very good MS Office skills, an independent and solution-oriented approach, strong teamwork and communication skills, and preferably very good English. Benefits include a hybrid working model, company pension scheme, 29 days of holiday, employee discounts, and a monthly voucher worth more than 50 EUR.
