Details.
Based in Swindon on a hybrid basis, you will be the first point of contact for drivers, handling queries such as booking MOTs and connecting drivers with the roadside assistance provider. Most queries arrive by phone, with some email queries to answer. A full five-week training programme is provided before taking calls. The role suits someone with a warm and helpful telephone manner, curiosity, a willingness to learn and the ability to learn new systems and tools. The package includes a starting salary of up to £27,976, a bonus of up to £1,100, 25 days' holiday plus bank holidays, an extra day off for your birthday and a comprehensive benefits package.