Details.
Predominantly remote full-time role supporting CEWBI clinics across Victoria. Responsibilities include responding to client queries by phone and email, managing face-to-face and telehealth bookings in Halaxy, checking and following up required documentation, processing client payments and Medicare rebates, collaborating with clinical and administrative teams, attending meetings, identifying process improvements, and implementing new administrative processes. The role suits someone with medical or health administration experience or a psychology student who can commit to full-time or near full-time work, ideally for at least two years. Applicants should have excellent communication and customer service skills, strong organisation and attention to detail, computer literacy, flexibility, relationship-building skills, and an understanding of confidentiality and ethical, legal and professional requirements. Benefits include full-time employment, regular team meetings, training, and opportunities for growth.