Details.
Freelance role based in Brussels with hybrid working. Lead strategic client reviews and high-level client relationships, manage crisis escalations, co-create service offerings and pricing policy, negotiate contracts, steer commercial growth, own the department's gross margin and full P&L, oversee client and marketing KPIs, and manage five Performance and Marketing Strategists. Applicants should have experience managing P&L, gross margin and department budgets, expertise in service packages, pricing and complex contract negotiations, 7+ years of senior client services experience in an agency environment, a strong understanding of digital performance and BI, and fluency in English, French and Dutch. Experience in an independent or mid-size agency, familiarity with paid search, social and programmatic channels, and converting Tier 3 accounts into Tier 1 partnerships are appreciated.