Details.
Join Zen Home Cleaning, a family-focused luxury cleaning service in New York City. The role involves promptly handling client calls, scheduling appointments, responding to emails, coordinating re-cleans and follow-ups, processing payments and refunds, maintaining office reports and inventory, following up with sales leads, tracking conversions, dispatching in-home estimates, maintaining client records, and building relationships with property managers. Candidates should have at least 1 year of sales experience, a minimum of 2 years in customer service, computer proficiency, and a friendly, professional phone presence. Cleaning industry experience is a plus but not required. The position offers a $40K+ salary, a full package of benefits, and a calm, supportive, professional work environment. Saturday availability is required.
