Details.
Provide administrative support to coordinate rosters, timetables, timesheets, leave approvals and billing processes across the organisation. The role includes maintaining accurate team rosters, aligning rostering practices with the Victorian Disability Services MEA 2023, reviewing billing data against NDIS Pricing Arrangements and Limits, processing service claims, monitoring participant plan utilisation, following up failed or rejected NDIS claims, maintaining records for audits and reporting, supporting internal and external stakeholders, and improving scheduling, billing and reporting processes. Applicants should have experience in rostering and billing within the disability services sector, knowledge of NDIS pricing arrangements and award interpretation, customer service and stakeholder engagement experience, reporting experience, proficiency in Microsoft 365 Office Suite, and experience in quality assurance and compliance. The successful applicant must hold or be willing to undertake required checks and provide supporting evidence, including NDIS Worker Screening and Working with Children checks.